Essentials of Management
and Leadership

• To enhance your management and leadership skills to handle complex challenges
• To motivate your team and seek ways to improve their performance
• To improve internal communications for enhanced working relationships and performance
• To manage conflict resolution and encourage a culture of collaboration
• To implement a successful system to support appraisals and the achievement of KPIS

Day I – Effective Management Skills

• The roles, responsibilities, and complexities of the manager
• Exploring management and leadership styles
• Understanding how to identify your own style and self-development
• Setting SMART objectives to achieve goals

Day 2 – Motivating Effective Teams

• Techniques to develop team performance
• Developing core skills and abilities within your team
• The role of leadership in your team
• Techniques of motivating your team members and maximising performance

Day 3 – Internal Communications

• Enhancing internal communications and engagement
• Exploring different approaches and systems for internal communications
• Improving your listening skills and tackle performance problems effectively
• Setting clear objectives through clear and consistent messages
• Positive team-building and cohesive working relationships

Day 4 – Managing Conflict and Collaboration

• Understanding the sources of conflict
• Identifying individual responses to conflict
• Implementing pre-emptive conflict resolution techniques
• Using influencing styles to enhance collaboration

Day 5 – KPIs and Appraisal Systems

• Setting KPIs and benchmarking on targets and performance
• Understanding the tools needed and benefits of running appraisal meetings Confidently plan and prepare for a successful review meeting
• Preparing and overcoming nerves around appraisal meetings
• Giving and receiving feedback in managing performance with practice using role-play
• Putting into action appraisals that are engaging and two-way

This course is suitable for you if you want to elevate your management and leadership skills and apply them more successfully to your role. It is designed to help you acquire an in-depth knowledge of the different approaches and techniques that leaders should utilise, to get the most out of themselves. 

LSPR Professional Development Diploma. The Diploma is recognised by the: Continuing Professional Development (CPD) Certification Service: http://www.cpduk.co.uk