Fundamentals of Risk Management and Crisis Communications


5 Days: 10:30am - 3:30pm

May be subject to minor time alterations

CPD Accredited Diploma


Contact us for group rates

Course Overview

As organisations face a growing number of global and strategic challenges, the need for responsible leadership and good governance continues to rise. There is a real need to have people able to handle risk situations and manage a crisis in order to avoid damaging the business’s reputation and be prepared for all eventualities.  

It is inevitable that at some stage your organisation will encounter risk and crisis situations. Having robust risk and crisis plans in place is essential. Learn to prepare for a crisis, develop a crisis plan and assemble a crisis team. Improve your understanding of risk management and understand how to prepare a risk assessment of your organisation by correctly assessing and quantifying threats. You will learn how to minimise risk by reviewing current issues, trends, and risk situations. 

Throughout the training, there is an emphasis on the practical elements of risk analysis and crisis planning, including how and when to put your crisis plan into action and how to keep your communications strategy flexible and updated. The course is designed to give attendees real-life skills and capabilities that are immediately transferable to their workplace environment. 

Course Details

  • Manage your crisis communications
  • Enhance internal communications and engagement
  • Manage the risk factors when event planning
  • Understand how to manage risk and implement a crisis plan
  • Prepare for media handling during a crisis

Day 1 – Planning your Crisis Communications

  • Exploring the benefits of early risk management and intervention in avoiding a crisis  
  • Integrating your internal communications to your crisis planning  Using effective internal communications to deliver key message during times of change  

Day 2 – Planning for Event Security

  • Introduction to event security 
  • Applying the principles of risk management to event planning 
  • Assessing the event risks

Day 3 – Internal Communications  

  • Enhancing internal communications and engagement 
  • Exploring different approaches and systems for internal communications 
  • Improving your listening skills and tackling performance problems effectively 
  • Setting clear objectives through clear and consistent messages 
  • Team-building and cohesive working relationships 

Day 4 – Risk and Crisis Management   

  • Managing risk and minimise damage to the reputation of the brand  
  • Identifying and develop issue management plans and analysis  
  • Engaging and communicate difficult issues with key stakeholders 
  • Developing an effective media communications plan  

Day 5 – Crisis Media Handling  

  • Media handling during a crisis using the best practice in media interviews 
  • Different types of media interviews, including media briefings and press conferences 
  • Framing and staying on message during an interview 
  • Preparing crisis messages – being proactive and not reactive 
  • Giving interviews under pressure and dealing with difficult and tricky questions 

The course is suitable for anyone working in marketing, PR, and communications, in-house, or consulting agency and is involved in risk assessment or managing your brand’s reputation.

It will equip you with the core skills required to prepare for the unexpected and proactively anticipate risk and effectively handle a crisis to protect the brand’s reputation.

You will learn how to minimise risk by reviewing current issues, trends, and risk situations.

LSPR Professional Development Diploma. The Diploma is recognised by the: Continuing Professional Development (CPD) Certification Service:


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Course Options

All our courses are designed to be flexible to your needs and demands

Online and In-Person

All our courses can be taken live online or in-person at our Notting Hill centre.

Team Training

Book your team onto one of our scheduled courses where they will learn alongside other professionals, or book a customised private program with our assistance.

Tailored Programs

Need a course specific to your needs? We can tailor our programs to fit with your specifications.

Offers and Concessions

Interested in seeing what concessions may apply to you? Whether you are a charity or looking for group rates, we have special offers available to suit your circumstances and budgets.  

Additional Courses

Explore these three related courses – chosen and recommended by our industry experts.

Risk and Crisis Management

Learn the skills needed to plan for certain situations and vulnerabilities in your organisation and handle the aftermath of a crisis.

Crisis Communications

Explore crisis communications, how to formulate a crisis management plan and how to relate the plan to both internal and external communications.

Crisis Media Handling

A focus on the practical solutions that will allow you and your organisation to manage crisis situations under the glare of the media and stay calm under pressure. 

Our Happy Clients

Thank you all for making me feel so welcome before and during the course.

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Caroline Eriksson

Head of Communications

Very engaging session. I’m leaving with some very practical advice which I can implement straight away.

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Dany Rubbo

Marketing Manager

I enjoyed the course. The size of the group was small, so I could ask a lot of questions & relate it back to what I do.

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Denise Higgins

PR Director

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