Fundamentals of Risk Management and Crisis Communications


5 Days: 10:30am - 3:30pm

May be subject to minor time alterations

CPD Accredited Diploma


Contact us for group rates

Course Overview

Our 5-day Diploma Course: Fundamentals of Risk Management & Crisis Communications for PR Professionals equips you with essential skills in Strategic Risk Management and Crisis Communications tailored for PR professionals. Navigate today’s challenges by mastering crisis planning, risk assessment, and proactive communications strategies to safeguard brand integrity and ensure organisational preparedness.

This comprehensive course dives into risk assessment methodologies, crisis plan development, event management, internal communications and assembling crisis teams. Gain practical insights into minimising risks by analysing current issues and trends while keeping your communications strategy flexible and updated.

Develop actionable skills immediately transferable to your workplace. Be prepared to handle uncertainties, lead crisis communications effectively, and fortify your organisation’s resilience against potential threa

Course Details

  • Manage your crisis communications
  • Enhance internal communications and engagement
  • Manage the risk factors when event planning
  • Understand how to manage risk and implement a crisis plan
  • Prepare for media handling during a crisis

Day 1 – Planning your Crisis Communications

  • Exploring the benefits of early risk management and intervention in avoiding a crisis  
  • Integrating your internal communications to your crisis planning. Using effective internal communications to deliver key messages during times of change  

Day 2 – Strategic Event Management

  • Align memorable events to brand values and goals
  • Manage logistics, budgets, and timelines skilfully
  • Engage audiences before, during and after events
  • Develop contingency plans to minimize disruptions, anticipate issues and handle risk
  • Implement safety and security measures appropriately

Day 3 – Internal Communications  

  • Enhancing internal communications and engagement 
  • Exploring different approaches and systems for internal communications 
  • Improving your listening skills and tackling performance problems effectively 
  • Setting clear objectives through clear and consistent messages 
  • Team-building and cohesive working relationships 

Day 4 – Risk and Crisis Management   

  • Managing risk and minimise damage to the reputation of the brand  
  • Identifying and develop issue management plans and analysis  
  • Engaging and communicating difficult issues with key stakeholders 
  • Developing an effective media communications plan  

Day 5 – Crisis Media Handling  

  • Media handling during a crisis, using the best practice in media interviews 
  • Different types of media interviews, including media briefings and press conferences 
  • Framing and staying on message during an interview 
  • Preparing crisis messages – being proactive and not reactive 
  • Giving interviews under pressure and dealing with difficult and tricky questions 

The course is suitable for anyone working in marketing, PR, and communications, in-house, or consulting agency and is involved in risk assessment or managing your brand’s reputation.

It will equip you with the core skills required to prepare for the unexpected and proactively anticipate risk and effectively handle a crisis to protect the brand’s reputation.

You will learn how to minimise risk by reviewing current issues, trends, and risk situations.

LSPR Professional Development Diploma. The Diploma is recognised by the: Continuing Professional Development (CPD) Certification Service:


Booking Form

Course Dates

  • Monday 11th December 2023 (In-Person)
  • Monday 8th January 2024 (In-Person)
  • Monday 22nd January 2024 (Online)
  • Monday 5th February 2024 (In-Person)
  • Monday 19th February 2024 (Online)

Offers and Concessions

The charity rate is a 15% discount.
Use code CHARITY15 to get 15% off your booking.
The group rate is a 15% discount for groups of 3.
Use code GROUP15 to get 15% off your booking.
If your group is more than 3,
Contact us at for our special rates.
Subject to availability. These offers cannot be used in conjunction with any other offers and are available on selected courses. 
Interested in a group booking, instalment payment or want to know more?

Contact us

Course Options

All of our short courses are designed to be flexible to your needs and demands

Online and In-Person

All of our short courses can be taken live online or in-person at our Notting Hill centre.

Team Training

Book your team onto one of our scheduled short courses where they will learn alongside other professionals, or book a customised private course with our assistance.

Tailored Programs

Need a course specific to your needs? We can tailor our short courses to fit with your specifications.

Additional Courses

Explore these three related short courses – chosen and recommended by our industry experts.

Risk and Crisis Management

Learn the skills needed to plan for certain situations and vulnerabilities in your organisation and handle the aftermath of a crisis.

Crisis Communications

Explore crisis communications, how to formulate a crisis management plan and how to relate the plan to both internal and external communications.

Crisis Media Handling

A focus on the practical solutions that will allow you and your organisation to manage crisis situations under the glare of the media and stay calm under pressure. 

Our Happy Clients

Thank you all for making me feel so welcome before and during the course.

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Caroline Eriksson

Head of Communications

Very engaging session. I’m leaving with some very practical advice which I can implement straight away.

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Dany Rubbo

Marketing Manager

The course on crisis communication was very rich and armed me with a fresh perspective on the subject.

Olalekan Ajayi

Assistant Director

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Want to know more?

Book a free 15-minute chat with one of our advisors