Bite Size Social Media: Take a deep breath and count to ten I’m kicking off this series of bite size social media tips with this because it came up in a meeting with a client last night, and struck a bit of a nerve. This client had recently delivered on a difficult and low-profit project. …
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Trends that are making Brands Re-Think Stakeholder Relationships Two distinct macro trends have been challenging the way brands market and engage with their customers over the last few years. The first is generally referred to as the sharing or access economy, while the second has no specific title but refers to non-transactional rewards for customer …
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The Benefits of Using a CRM Systems CRM systems are the intelligent link that connects you to your customers. A holistic approach to CRM integrates all spheres of management, from advertising to sales, and it includes all possible communication so that the sales process is streamlined. Still, most importantly, it enables you to supply a …
